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NandhiniS1287 Member since 2016 1 post
HSBC
Posted: June 9, 2016
Last activity: November 8, 2016
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PegaRULES server not available

Hi,

We created a new environment by taking a snapshot of the DB and configured the app server as per Pega recommended way. The server is not getting started throwing the below exception:

PRPC Version: 7.1.8

App server: WebSphere 8.5

Java Version: 1.7

 

Stack Trace:

[6/9/16 4:45:58:758GMT] 000000a4 webapp        E com.ibm.ws.webcontainer.webapp.WebApp logServletError SRVE0293E: [Servlet Error]-[WebStandard]: com.ibm.ws.webcontainer.webapp.WebAppErrorReport: PegaRULES server not available
 at com.ibm.ws.webcontainer.webapp.WebAppDispatcherContext.sendError(WebAppDispatcherContext.java:632)
 at com.ibm.ws.webcontainer.webapp.WebAppDispatcherContext.sendError(WebAppDispatcherContext.java:662)
 at com.ibm.ws.webcontainer.srt.SRTServletResponse.sendError(SRTServletResponse.java:1301)
 at com.pega.pegarules.web.impl.WebStandardImpl.sendOutput(WebStandardImpl.java:643)
 at com.pega.pegarules.web.impl.WebStandardImpl.doPost(WebStandardImpl.java:405)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:95)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56)
 at java.lang.reflect.Method.invoke(Method.java:620)
 at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:367)
 at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:408)
 at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:223)
 at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:272)
 at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doPost(WebStandardBoot.java:121)
 at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doGet(WebStandardBoot.java:92)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:575)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
 at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1232)
 at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:781)
 at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:480)
 at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
 at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1114)
 at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3926)
 at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:304)
 at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:1007)
 at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1817)
 at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:200)
 at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:463)
 at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:530)
 at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:316)
 at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:287)
 at com.ibm.ws.ssl.channel.impl.SSLConnectionLink.determineNextChannel(SSLConnectionLink.java:1049)
 at com.ibm.ws.ssl.channel.impl.SSLConnectionLink.readyInboundPostHandshake(SSLConnectionLink.java:717)
 at com.ibm.ws.ssl.channel.impl.SSLConnectionLink$MyHandshakeCompletedCallback.complete(SSLConnectionLink.java:413)
 at com.ibm.ws.ssl.channel.impl.SSLUtils.handleHandshake(SSLUtils.java:1073)
 at com.ibm.ws.ssl.channel.impl.SSLHandshakeIOCallback.complete(SSLHandshakeIOCallback.java:87)
 at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
 at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
 at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
 at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
 at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
 at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
 at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
 at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1881)

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