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SimonC Member since 2007 1 post
Accenture
Posted: 1 year ago
Last activity: 1 year 5 months ago
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Pega's POV on the use of Dynatrace to monitor environments

Hi,

I am working in an environment where the enterprise tool of choice for monitoring of environments is Dynatrace. This has caused and continues to cause a lot of challenges investigating ‘problems’ that Dynatrace sees, but don’t appear in any of the Pega logs. By means of example, the StacklessUnsupportedOperationException.

From a Pega perspective, keen to get your view point on Dynatrace for the purpose of monitoring Pega Applications. We’re well aware of the tooling Pega offers, such as PDC and AES, and not after a recommendation to use those instead. What I’m looking for is a recommendation as to how to use Dynatrace effectively. Dynatrace is the tool of choice for a number of enterprises, and hence would like to understand how we can use Pega effectively in this enterprise wide monitoring architecture.

There will be, I’m sure other clients will use Dynatrace for this purpose too. Hence, raising this here in order to get a standard view and approach for applying to all implementations where Dynatrace is the tool of choice.

What is Pega’s recommendation as to how to get the best out of Dynatrace as a monitoring tool?

Cheers,

Simon

***Edited by Moderator: Pallavi to update platform capability tags***

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