Question
Accenture Solutions Co Ltd
IN
Last activity: 31 May 2018 17:30 EDT
PegaSmartClaimsEnginefor Healthcare 7.31 portal is not working
After installationn PegaSmartClaimsEnginefor Healthcare 7.31, I am not able to test the installation.
All the rule stack is mentioned .
And for my part ; i didnt the following from the installation guide.
Populating optimized columns Runthefollowingutility activity ruletopopulatethosepropertiesthatareoptimizedinthePega SmartClaimsEngineforHealthcareengineapplicationlayer. l UtlPopulateOptimizedProps
While testing the installation
Testing the installation
Completethefollowingstepstoverify thatthePegaSmartClaimsEngineforHealthcareinstallation processhascompletedsuccessfully. 1. LoginwiththeAdministrator@SCEoperatorID. a. From theLaunch menu, select Business AnalysttoaccesstheBusinessAnalystportal.
2. IntheBusinessAnalystportal, clickTest suite > Test claim
Pegasystems Inc.
IN
Hello Avantika,
From the document, it looks like, perhaps, the CSS is not loaded correctly.
Do you get any errors on the console while you launch the portal? You can check for them in the developer tools(click F12) of your browser.
-Shreshta
Accenture Solutions Co Ltd
IN
Hi shreshta,
I did not get any error while launching the portal.
It just portal is not working.
Also, by CSS , how should I load it correctly?
Pegasystems Inc.
IN
Well, I was hoping we would get few errors in the console :)
Launch the developer tools, go to Network tab. Now refresh the portal. Wait for the page to load completely. Now filter the results by "CSS" (as below)
Do you see any failed CSS files?
-Shreshta