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PrabhuS7 Member since 2014 9 posts
Tata Consultancy Services
Posted: December 7, 2016
Last activity: December 19, 2016
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Pend a Case

Hi All,

I have a requirement to pend a case for some time interval at any point of time in a process.So i have configured case wide optional process but

when the case is to routed to a workbasket(thru wait shape) in a optional process still case showing in current user's worklist as well

 please help me on this asap.

***Moderator Edit: Vidyaranjan| Updated Categories***

 

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