Question
Performance impact because of Pega 0011 alerts
Our apps have been migrated from Pega 5.5 to 7.1.8.
One of the pega (7.1.8) app servers is configured to take SOAP requests from the front end, there are many PEGA0011 alerts (with response times going to 50+ seconds sometimes), this alert just gives the information about the Service that took more time to respond and no other details.
We couldn't see any other alerts (no database alerts, no external connection alerts..) that we could use to find the reason for the slow response time of the service hosted in pega.
Can someone provide suggestions on how to analyse further in this case?
Regards,
Hareen
You can start with this: https://pdn.pega.com/sites/pdn.pega.com/files/help_v719/procomhelpmain.htm#howto/howto2/monitorlengthyservices.htm
There is also SOAPService class debug log you can turn on to identify the timeline. If you issue is robust, this should give clues what is responsible.