Posted: 30 Jan 2018 9:46 EST Last activity: 6 Feb 2018 3:20 EST
Performance improvement for soap service.
We have a requirement to create one soap service which would create new cases. Now the call frequency would be 50k per hour. Which are the things we should try to handle such high call rate.
We have thought of increasing requestor pool for service package. We also thought of creating queuing the case creating to an agent after basic validation in the service activity to increase the response time.