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 Saikat Chakrabortty (Saikat_Chakrabortty)
Capgemini
Pega Developer
Capgemini
IN
Saikat_Chakrabortty Member since 2013 34 posts
Capgemini
Posted: January 30, 2018
Last activity: February 6, 2018
Posted: 30 Jan 2018 9:46 EST
Last activity: 6 Feb 2018 3:20 EST
Closed

Performance improvement for soap service.

Hi,

We have a requirement to create one soap service which would create new cases. Now the call frequency would be 50k per hour. Which are the things we should try to handle such high call rate.

We have thought of increasing requestor pool for service package. We also thought of creating queuing the case creating to an agent after basic validation in the service activity to increase the response time.

Is there anything else we can do?

Thanks

Saikat

Data Integration
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Posted: 3 years ago
Posted: 6 Feb 2018 3:20 EST
Arun Kumar Mahanty (Arun_Mahanty)
PEGA
Principal Technical Solutions Engineer
Pegasystems Inc.
IN

Hello Saikat,


How much time it takes for single service call to create a case .


Check the alert log if you have any long running queries observed during the service calls .


Based on that you can take a call .


Thanks,


Arun