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nehaG826 Member since 2015 1 post
Accenture
Posted: 4 years ago
Last activity: 3 years 10 months ago
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Performance issue in Production

Hi Team,

We are facing performance issue in Production environment, the servers are getting restsrt by its own.

In logs we found below exceptions. (PFA exception in detail and also the weblogic configuration)

<Error> <com.pega.pegarules.internal.bootstrap.PRBootstrap> <sz0992.app.gen.local> <pega_7_ms4> <[ACTIVE] ExecuteThread: '22' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0B36AD19ABD1C2149696> <> <1464870470531> <BEA-000000> <Problem during method invocation (getDataUniqueID)

com.pega.pegarules.pub.database.ConnectionException: Database-General   Problem encountered when getting connection for database pegadata       0               Unexpected exception while enlisting XAConnection java.sql.SQLException: XA error: XAResource.XAER_RMFAIL start() failed on resource 'PegaSevenRules_pega_7': XAER_RMFAIL : Resource manager is unavailable

javax.transaction.xa.XAException: Internal error: XAResource 'PegaSevenRules_pega_7' is unavailable

Request you to kindly suggest what can be the root cause for the performance issue.

Pega version : PRPC 7.1

Thanks,

Neha

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