Question
Performance problem when open new case;doUIAction activity taking time
Hi All,
We are opening cases in multiple tabs. Now we have performance problem when open new case. Opening new case taking nearly 20 second.
doUIAction activity taking so much time. If I open the same type case consecutively, it is opening fastly.
Did you encounter the same problem before
Original Thread: https://pdn.pega.com/community/product-support/question/how-open-multiple-cases-time-case-manager-portal
***Moderator Edit: Vidyaranjan | Branched comment to create new thread***
***Edited by Moderator Marissa to update categories***
doUIAction is very generic activity used for probably every browser interaction. You can check the alert logs specifically to find the alert coming after Pega0001 which should have crossed the threshold and actual process time should be nearly 20 secs.
Hi
Have you checked tracer or fiddler or at least log to see whether there is any relevant entries during that time which give some indication about the slowness.
Ideally , you can at least some ALERT which can give you more info whether it is due to DB or network or application.