Question5Replies189Views×Close popoverSatish Kumar S (Sathish Kumar) Larsen and Toubro Infotech Ltd Principal Instructor Larsen and Toubro Infotech Ltd IN View ProfileSend Message Sathish Kumar Member since 2017 5 posts Larsen and Toubro Infotech Ltd Posted: June 21, 2020Last activity: October 8, 2020Posted: 21 Jun 2020 15:05 EDTLast activity: 8 Oct 2020 6:00 EDT Personal Edition 8.4 - Cant open rulesHello team, got the PE8.4. Able to login with Adminstator user, however not able to open any rules. Getting a blank screen on the right frame. No errors in the log apart from the below:2020-06-22 00:19:15,819 [http-nio-8181-exec-4] [ STANDARD] [ ] [ PegaRULES:8] (rnal.rules.AssemblerHelperImpl) INFO localhost|0:0:0:0:0:0:0:1 Administrator@pega.com - ruleMessageName = (Rule-HTML-Section)pxFieldValueMaxLength not found Pega Platform 8.4 User Experience Solutions Consultant ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Posted: 8 months agoPosted: 22 Jun 2020 3:12 EDT×Close popoverMarc Lasserre (MarcLasserre_GCS) PEGA Principal Software Solutions Engineer PEG FR View ProfileSend MessageMarcLasserre_GCS PEGA replied to Sathish KumarHello, How about if you try to create a new application with a new admin like user? Posted: 8 months agoPosted: 22 Jun 2020 5:04 EDT×Close popoverSatish Kumar S (Sathish Kumar) Larsen and Toubro Infotech Ltd Principal Instructor Larsen and Toubro Infotech Ltd IN View ProfileSend MessageSathish Kumar Larsen and Toubro Infotech Ltd replied to MarcLasserre_GCSHello Marc, No good luck. I have tried clearing the temp folder contents followed by restart. Still getting blank screen.I am not able to create a new admin user too due to this blank screen in the right frame. Posted: 8 months agoPosted: 25 Jun 2020 3:43 EDT×Close popoverSatish Kumar S (Sathish Kumar) Larsen and Toubro Infotech Ltd Principal Instructor Larsen and Toubro Infotech Ltd IN View ProfileSend MessageSathish Kumar Larsen and Toubro Infotech Ltd replied to Sathish KumarHello Marc & team, tried playing around switching applications, and creating rules / workobjects. Finally, after a successful WO created and shown in the right frame,now able to open all type of rules. Can you pls let know on the root cause if known ?? Thanks Posted: 6 months agoPosted: 1 Aug 2020 10:10 EDT×Close popoverPavan Kalyan Kanaparthi (kanap2) PEGA System Architect Pegasystems Inc. IN View ProfileSend Messagekanap2 PEGA replied to Sathish KumarDid you restart the Personal edition and then it started working again? Posted: 4 months agoUpdated: 4 months agoPosted: 8 Oct 2020 2:32 EDTUpdated: 8 Oct 2020 6:00 EDT×Close popoverDharanitharan Ravindran (DharanitharanR5430) Energy Safe Australia Energy Safe Australia AU View ProfileSend MessageDharanitharanR5430 Energy Safe Australia replied to Sathish KumarWe are also facing same issue in 8.4.1. Any solutions ?