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ForgelL1 Member since 2019 1 post
Ernst & Young
Posted: 1 year ago
Last activity: 1 year 2 months ago
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Platform error for SYSTEM ARCHITECT ESSENTIALS course

Dear Sir,

I noted the following error while trying to perform the Case Management Excerise in the System Architect Essentials (v8).

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Wed Jun 19 08:53:43 UTC 2019. PegaRULES 8.1 (PRPC-8.1.3-441)
There has been an issue; please consult your system administrator
Status:fail
Operator:author_cm@gogoroad
Node:No ID available

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Would you be able to advise? Thanks.

Pega Academy
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Moderation Team has archived post
Posted: 1 year ago

From the problem description provided I believe you have a browser caching issue.  I am sorry to hear that you are experiencing this issue. Please do the following:


 


•             Log out of all Pega sessions


•             Close all browser tabs


•             Clear complete browser cache


•             Restart browser and retry


•             If issue persist try incognito mode


•             If issue persist try a different browser


 


Please let me know if this resolves your issue,


Sean

Pega Academy Self-Study Support Team
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