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 Forgel Looi (ForgelL1) Ernst & Young
Ernst & Young
ES
ForgelL1 Member since 2019 1 post
Ernst & Young
Posted: June 19, 2019
Last activity: June 24, 2019
Posted: 19 Jun 2019 4:57 EDT
Last activity: 24 Jun 2019 17:27 EDT
Closed

Platform error for SYSTEM ARCHITECT ESSENTIALS course

Dear Sir,

I noted the following error while trying to perform the Case Management Excerise in the System Architect Essentials (v8).

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Wed Jun 19 08:53:43 UTC 2019. PegaRULES 8.1 (PRPC-8.1.3-441)
There has been an issue; please consult your system administrator
Status:fail
Operator:author_cm@gogoroad
Node:No ID available

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Would you be able to advise? Thanks.

Pega Academy
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.
Posted: 2 years ago
Posted: 24 Jun 2019 17:27 EDT
Sean Hedenskog (hedes) PEGA Expert Technical Trainer
Pegasystems Inc.
US

From the problem description provided I believe you have a browser caching issue.  I am sorry to hear that you are experiencing this issue. Please do the following:

 

•             Log out of all Pega sessions

•             Close all browser tabs

•             Clear complete browser cache

•             Restart browser and retry

•             If issue persist try incognito mode

•             If issue persist try a different browser

 

Please let me know if this resolves your issue,

Sean
Pega Academy Self-Study Support Team

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