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Posted: June 19, 2019
Last activity: June 24, 2019
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Platform error for SYSTEM ARCHITECT ESSENTIALS course
Dear Sir,
I noted the following error while trying to perform the Case Management Excerise in the System Architect Essentials (v8).
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Wed Jun 19 08:53:43 UTC 2019. PegaRULES 8.1 (PRPC-8.1.3-441)
There has been an issue; please consult your system administrator
Status:fail
Operator:author_cm@gogoroad
Node:No ID available
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Would you be able to advise? Thanks.
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From the problem description provided I believe you have a browser caching issue. I am sorry to hear that you are experiencing this issue. Please do the following:
• Log out of all Pega sessions
• Close all browser tabs
• Clear complete browser cache
• Restart browser and retry
• If issue persist try incognito mode
• If issue persist try a different browser
Please let me know if this resolves your issue,
Sean
Pega Academy Self-Study Support Team