I just wanted to confirm the rescue account attached will have access to modify/reset the email@example.com account? I was under the impression this password could only be changed after logging in with that account and opening the profile (rather than the standard operator password reset button).
Posted: 1 year ago
Posted: 29 Apr 2020 0:54 EDT
Prakhar Agarwal (Prakhar_GCS)
Principal Technical Solutions Engineer
Please note the newly imported operator(rescue) thru CLI will only help to login into system but won't help in to reset the password of firstname.lastname@example.org Pega supplied operator ID. You have to log in with email@example.com itself to be able to change the password.
The only way out here is to delete the firstname.lastname@example.org operator and export the same operatorID(known password) from other environments thru the command line and use it as administrator ID.