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shashidharm9488 Member since 2019 9 posts
Starbucks
Posted: 6 months ago
Last activity: 5 months 2 weeks ago

Platform Upgrade - Admin Password Reset

We don't have the credentials to the administrator@pega.com account, and have seen responses saying this can be done via an update.  In the upgrade documentation (https://community.pega.com/knowledgebase/documents/pega-platform-84-upgrade-guide-apache-tomcat-and-microsoft-sql-server-0 pg 40) we see:

"2. Use the following credentials to log in the first time:

•User ID — administrator@pega.com

•Password — the password you set when you installed"

Is this the "password you set when you installed" the original installation password, or the upgrade installation password?  /  Is there a chance to reset the account during a platform upgrade?

Thanks!

 

***Edited by Moderator Marissa to update Platform Capability tags****

Pega Platform 8.2.2 Low-Code App Development Upgrades
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