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Andrey Kostikov (AndreyKo)
Sberbank

Sberbank
RU
AndreyKo Member since 2014 19 posts
Sberbank
Posted: December 28, 2015
Last activity: April 18, 2016
Posted: 28 Dec 2015 1:30 EST
Last activity: 18 Apr 2016 6:02 EDT
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"Please resubmit" message

When email sending occurs after work item was opened user gets system message: "Please resubmit" and is forced to refresh user form.
Forcing to refresh screen form leads to loss of data and causes significant business impact.
We expect that sending email shouldnt affect major business flow and such error messages shouldnt be thrown or at least user shouldnt be forced to refresh user form.

How to achieve expected behaviour?

Case Management System Administration
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