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Zachary Brockway (ZacharyB6686)
BNY Mellon

BNY Mellon
US
ZacharyB6686 Member since 2014 3 posts
BNY Mellon
Posted: May 15, 2017
Last activity: May 16, 2017
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Pop Up Warning (Message from webpage) stating: "Failed to get the section stream."

Hi All,

We are on the Pega 6.3 Platform and have had an uptick in users set to a specific area reporting "slowness" at times accompanied by the attached error(s). We have been unable to recreate this ourselves but several users have received this and has stated it hinders there ability to process.

I have tried researching this error multiple ways (the Failed to get the section stream error seems to be the most common) but with no luck. We are unsure if the 2 are related as well or if they are 2 separate things which just happened to occur at the same time as the pop up warning issue.

It seems odd that we have 3 Lines of Business, however 1 LOB only seems to be experiencing this at this time.

Any help, feedback, or being pointed in the right direction would be greatly appreciated.

Many thanks.

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