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Moritaka Kanai (kanam)
ServiceNow
Platform Solution Consultant
ServiceNow
JP
kanam Member since 2012 58 posts
ServiceNow
Posted: March 4, 2017
Last activity: March 10, 2017
Posted: 4 Mar 2017 8:08 EST
Last activity: 10 Mar 2017 7:10 EST
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Possible approach for integrating Pega with RDA invoking a long-running session

Hi. When integrating RDA with Pega, and if the automation is a long-running session taking a few minutes, what approaches can be thought?

Since the automation is executed as Flow Action's pre- or post-process, the browser might timeout while the robot is working.

Using RPA? Any other approaches can be thought?

* Based on my quick investigation with using Pega 7.2.2 and Robotics 8.0 Build 1025, even when we put SetCompletionStatus method in the middle of the RobotActivity, the response from the robot is actually held till all the steps in the relevant Automation is completed. I also tried using Interaction Framework to check if completion is notified to Pega before completing the execution of IF, but the situation was the same, i.e., it held till IF execution was completed.

Any thoughts?

Thanks,
Moritaka Kanai

Robotic Process Automation
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