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Geetha Mudundi (GEETHA123-1)
Royal Bank of Canada
Senior Project Lead
Royal Bank of Canada
GEETHA123-1 Member since 2011 5 posts
Royal Bank of Canada
Posted: June 8, 2020
Last activity: September 22, 2020

Potential Load Balancing Issue with Incoming Requests


We have been facing a sudden Requester Spike issue in Pega application where one JVM will be affected with huge number of requesters in a short time period and CPU spike high in production.

We are thinking it is issue with load balancer distribution across all JVM's as we have many pega applications running across all 4 nodes with load balancer.

1.Is there any Configuration/setting that can be checked in Load Balancer side or Web Server side for more information?

2.Is there anything that we configure in Pega for requestors passing through load balancer and to Webserver JVMS?

3.Security Integration in the web container is a default setting as it pretty much guarantees that a user HTTP Session is mapped to the correct user when accessing secured pages to protect the session from unauthorized access.

What is relation between the “Requestor’s count and a user HTTP session because we are using that as the meter to compare the load distribution.  

Please help us on solving this issue.Thank you.



***Edited by Moderator Marissa to update General to Product***

Pega Platform 8.3.1 Case Management Financial Services Senior System Architect