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AnandP Member since 2013 132 posts
Swedbank AB
Posted: 1 year ago
Last activity: 1 year 2 months ago
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Pre-Upgrade Checker does not show all overridden rules

Hi,

We have upgraded our application from pega 7.2.2 to Pega 8.1.1 and since we are also leveraging customer service & Sales automation application, we ran pre-upgrade checker tool to identify the number of rules which were overridden in custom rulesets. We observed certain rules are not appearing in the result even though they have been modified in v8.1 and the same has been customized as well in our ruleset. one example of such rule is CPMLoadInteraction in Pega-CA-Work-Interaction class.

Any specific reason why this rule got missed out?

***Edited by Moderator: Pallavi to update platform capability tags***

Pega Customer Service Pega Sales Automation Low-Code App Development Upgrades
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