Preparation for Forgot password functionality
Hi,
I am trying to use Forgot password functionality but I am getting below error - "This system has not yet been properly configured for resetting of passwords. Please contact your system administrator."
I have done SMTP setting but it is still complaining. What exactly should I do to make this work?
Thanks,
***Edited by Moderator: Pallavi to update platform capability tags***
Pegasystems Inc.
IN
Hi,
Below link has similar error discussed and has a link to another discussion. Please go through if you haven't already and see if it is helpful.
IT Solution Service
SG
I saw this before I posted but I found no concrete solution there. Do you see anything there?
Pegasystems Inc.
IN
Hi,
I haven't implemented/tried this. I saw a comment from SomnathS5149 with steps in the link provided. So thought of sharing with you just to see if it helps.
Accepted Solution
Updated: 1 Feb 2021 23:31 EST
Pegasystems Inc.
JP
You need to do two things to get this to work:
(1) Enable Security Policy (Org & Security > Authentication > Security Policies)
(2) Set Email account for sending OTP
Also, make sure each operator ID has its email address so OTP can be sent out from STMP server.
* 2/2/2021 added
One correction. You don't need to do (1). (2) is the only required settings. "Other policies" is outside of Security Policy settings.
Thanks,