Question

3
Replies
710
Views
doug yeager (dougy350)
US Treasury

US Treasury
US
dougy350 Member since 2015 32 posts
US Treasury
Posted: February 23, 2017
Last activity: February 27, 2017
Posted: 23 Feb 2017 16:56 EST
Last activity: 27 Feb 2017 13:08 EST
Closed
Solved

Prevent a resolved case from Reopen

Hi,

I am working in Pega 7.2. Once a work item reaches the resolved-completed status I don't want users to be able to reopen the item.

Appreciate any suggestions.

thanks

Case Management
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.