Question
prhelp war deployment fails
Hi,
We are trying to deploy Help (prhelp.war) with Pega 7.4 on Tomcat 8.5.31 / PostgreSQL 9.6 on Linux (RHEL). Browser shows says This page can't be displayed, please check the web site is correct. Initially I thought this is coming from some security settings at this client internal environment, however other war files (prweb.war and prsysmgmt.war) were deployed without any issues so I am wondering if this is a product issue. Should I create an SR for this? Known issue?
Thanks,
Hi,
Could you please let us know how you are accessing the help.
Kindly confirm whether have enabled URL access to online help as described in the installation document.
Enable URL access to the online help 1. Click Designer Studio > System > Settings > URLs.
2. In the Online Help URL field, enter the URL for the Help application in the format: http://host:port/prhelp
3. Click Save.
4. Log out of the Pega Platform and log back in for these changes to take effect.
From Designer studio access the help and let us know if the issue still persists.
Thanks,