Posted: 11 Oct 2019 7:58 EDT Last activity: 11 Oct 2019 11:39 EDT
Printing Correspondence generated PDF size
When generating a PDF from a correspondence with the Pega Platform the PDF will correctly be generated. When viewing that document in the Pega PDF viewer it appears correct. When printing the document from the browser the print scaling size is set to "Default" which results in text being cut off. Selecting "Fit to Page" must be selected. The print sizing should default to "Fit to Page" to mimic functionality when downloading and printing from Adobe.
Steps to Reproduce
Generate a correspondence to PDF that is at least two pages long (or upload one).
Select the attachment to view in the Pega attachment viewer.
Select the Print icon
Note the Print preview will show the bottom of the page cut off
Print the document, the bottom of the page will remain cut off
Download the document to the desktop and open in Adobe Reader. Printing from there works fine. Additionally we could add a message requesting the user to select "Fit to Page" when printing from the browser.
***Edited by Moderator Marissa to update SR Details***