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yingq689 Member since 2019 20 posts
Sun Life Financial Company
Posted: 1 year ago
Last activity: 1 year 3 months ago
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The priority selected is invalid error happens when creating a story or bug

Hi,

I installed PEGA 8.2.1 and downloaded JiraIntegration_01.01.05_8.2.zip and I have integrated JIRA into Agile Workbench following this link https://community.pega.com/knowledgebase/integrating-agile-workbench-ji….

After the integration, stories and bugs in JIRA can be synchronized to Agile Workbench. But when I tried to create a new story or bug in Agile Workbench, "The priority selected is invalid" error is displayed.

So my questions are:

1. Is this error caused by incompatible JIRA version? My current JIRA version is 7.6.4, do I need to upgrade it to the latest version which is 8.2.3?

2. How can I know what are the priority values in my JIRA? Currently it has Urgent, High, Medium, Low, No priority these 5 levels, but how can I know what are the values corresponding to them?

3. If upgrading JIRA version is not the solution, how can I solve this issue?

Thanks a lot!!

Ying

***Edited by Moderator: Lochan to update platform capability tags***

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