Question 3 Replies 192 Views × Close popover ANKIT MANNA (ANKITM31) TATA Consultancy Services Ltd TATA Consultancy Services Ltd IN View Profile Send Message ANKITM31 Member since 2017 4 posts TATA Consultancy Services Ltd Posted: July 12, 2019 Last activity: July 12, 2019 Posted: 12 Jul 2019 6:47 EDT Last activity: 12 Jul 2019 17:13 EDT Closed Problem with problem flow After completing request the case should be removed from the work queue but here that is not happening .There are two path- 1. when process goes through a normal process then it will stuck in the work queue. 2. Another observation is process goes 1st to flow problem and later complete then it will not stuck can anyone help me ? Case Management Share × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year ago Posted: 12 Jul 2019 8:11 EDT × Close popover Marc Lasserre (MarcLasserre_GCS) PEGA Principal Software Solutions Engineer Pegasystems Inc. FR View Profile Send Message MarcLasserre_GCS PEGA replied to ANKITM31 Hello, By "completing a request" you mean finishing a FlowAction? What Pega version is it? Have you tried to trace it to understand what could go wrong? Posted: 1 year ago Posted: 12 Jul 2019 8:12 EDT × Close popover Carissa Wenhardt (CarissaW_GCS) PEGA Principal Software Solutions Engineer Pegasystems Inc. US View Profile Send Message CarissaW_GCS PEGA replied to ANKITM31 What do you see in the trace? I would enable the Flow event type when tracing. Posted: 1 year ago Posted: 12 Jul 2019 17:13 EDT × Close popover Susan Liu (SusanLiu_GCS) PEGA Principal Software Solutions Engineer Pegasystems Inc. US View Profile Send Message SusanLiu_GCS PEGA replied to ANKITM31 Collect two tracer logs for your two path scenarios, do a compare and see the differences. You will find out what causes the process stucks in the work queue.