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 caio monteiro (caiom579)
Cognizant

Cognizant
BR
caiom579 Member since 2019 3 posts
Cognizant
Posted: September 26, 2019
Last activity: October 3, 2019
Posted: 26 Sep 2019 9:46 EDT
Last activity: 3 Oct 2019 14:51 EDT
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Problems to save an e-mail

Hi all,

I am trying to save an e-mail,I followed according to this suggestion (https://collaborate.pega.com/question/save-open-outlook-email-msg-file) but after save it, appeared this message that I can`t open the file (attachment).

obs: I checked the permission and nothing changed.

can someone help me

***Edited by Moderator: Lochan to update platform capability tags***

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Accepted Solution

Posted: 2 years ago
Posted: 26 Sep 2019 11:32 EDT
Abirami Muthusamy (mutha1)
PEGA
Technical Solutions Engineer
Pegasystems Inc.
IN

Hi,


Please have a look at the following links which may help you :


https://collaborate.pega.com/question/save-original-email-eml-format-listener-not-saving-email-work-case-attachment


https://collaborate.pega.com/question/email-listener-save-original-email-eml-formati-need-msg-format-possible


Thanks,


 


 
Posted: 2 years ago
Posted: 3 Oct 2019 14:51 EDT
caio monteiro (caiom579)
Cognizant

Cognizant
BR

Attachment image shows how it works.It is just include the .eml in the end of the path.

We'd prefer it if you saw us at our best.

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