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Posted: September 7, 2017
Last activity: September 7, 2017
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Problems while taking course on Pega Academy
On behalf of Dragos:
I encountered some problems with different browsers while taking the Decision Management consultant course.
- On Chrome in Designer Studio the dropdowns do not work properly. Once the dropdown menu “drops”, it freezes and none of the items are highlighted or expand.
- On Edge connecting the components on the canvas form Decision Manager does not work.
- On IE moving the components around the canvas of the Decision Manager was moving the entire canvas.
- On Firefox I could not click on any of the menu items in the Decision Manager
I used the latest version of the mentioned browsers, while the courses provide access to Pega Platform 7.2.
Are this known bugs ?
Regards,
Dragos Barosan
Dragos,
Thanks for reaching out to us. I will address your questions one by one:
When you request a cloud instance, note that this instance is a fresh new instance, dedicated to you. Therefore first time you use it, first clicks you do, it takes a little while as the system needs to 'warm' up. If you waited too long and sub menu still doesn't work you may need to disable Touch Events API in Chrome. Please check out this post: https://pdn.pega.com/community/pega-academy/question/sub-menu-not-loading.
We do not support Edge browser.
If your mouse pointer is 'hand' and you click anywhere in the canvas, the entire canvas moves. If your mouse pointer is an arrow (or hand) and you click on a specific component then only that component moves. Give it some try to experiment with it.
I am not sure we certify on Firefox. Chrome and IE should definitely work.
Hope this helps,
Good luck, let us know how it goes.
Miki