DingyangL Member since 2019 5 posts
Posted: August 7, 2019
Last activity: August 20, 2019

ProcessProgramRun activity to modify the Call UpdateStatus value.

Hi Friends,

In the ProcessProgramRun activity which is an OOTB activity, there is Call UpdateStatus (work-activity within ProgramRun activity). Currently, the value is set to Resolved-Failed, which will prevent Pega Marketing users from re-running/restart the failed run.

Is it possible to set the value of the Call UpdateStatus to Pending-Failed? Having said that, the Pending-Failed value will allow the use of re-running/restarting the failed campaign run on the Campaign page. This will allow the users to run the campaign again without having the need to reschedule the campaign that resets the date/time for the next scheduled run.

Are there any impacts on changing this OOTB setup? Any other activities, background processing happening that requires the use of the StatusWork in ProcessProgramRun activity?


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