Question4Replies133Views TejaswiniK7965 Member since 2016 9 posts HCL Posted: June 3, 2017Last activity: June 6, 2017 Closed Solved Production Rulesets option radio button is greyed outHi Team,While Delegating the service level agreement (SLA) for the Schedule Interview assignment to an access group for HR employees,I can not select production ruleset radio button***Moderator Edit: Vidyaranjan | Updated Categories*** User Interface ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years agoGayatri incessant replied to TejaswiniK7965Hi Tejaswini, Can you please check Advanced tab of your access group weather it has access to you Production ruleset Thanks Posted: 3 years agoTejaswiniK7965 HCL replied to GayatriHi Gayatrin, Yes. I can see production Ruleset added to my access group. Accepted Solution Posted: 3 years agoSreepriya PEGA replied to TejaswiniK7965Hi Tejaswini, You can select only application layers with access to the selected development branch. To select an application layer that is disabled, first set the development branch to [No branch]. For a selected development branch, production rulesets is disabled. Hope this helps! Posted: 3 years agoTejaswiniK7965 HCL replied to SreepriyaHi Gonas, I was able to resolve the issue. But I am confused a bit. Can you explain me why exactly are we supposed to do that way.