Veera Reddy Saddala (VeeraSaddala)
American Express Services Europe Ltd

American Express Services Europe Ltd
VeeraSaddala Member since 2017 32 posts
American Express Services Europe Ltd
Posted: April 16, 2018
Last activity: February 5, 2019
Posted: 16 Apr 2018 6:47 EDT
Last activity: 5 Feb 2019 4:28 EST

properties reset to blank on flowaction submit


We have upgraded from 6.3 SP1 to 7.3.

in one of the screen flow journey system behavior is unexpected. There are fields user has to fill on the screen, click on Next button click to go to next screen in the screen flow resetting to null/empty and UI validation is throwing error as they are mandatory fields. The values are setting to null in the clipboard.

- There is no specific logic for these fields to reset. Also no application code resetting them.

- In the tracer i could see an OOTB activity @baseclass pyDeleteDocumentPg is running when form submitted. Till the activity end there are value in the pyWorkPage. Work- FinishAssignment activity starts after finishing the pyDeleteDocumentPg activity. The properties are getting blank in the first step of this activity itself.

Is there any specific setting why properties are getting blank during the form submit? Can anyone come across this issues?



User Experience
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.