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Prasenjit Karmakar (PrasenjitK)
Accenture
Application Development Analyst
Accenture
IN
PrasenjitK Member since 2016 21 posts
Accenture
Posted: October 26, 2017
Last activity: November 10, 2017
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PRPC Application Slowness: Unable to synchronize on request

Hi Team,
Environment slows down, eventually becomes unusable throughout workday. Please find the attached log files also.

2017-10-26 07:18:51,338 [ http-apr-443-exec-6] [ ] [ ] [ ] (ngineinterface.service.HttpAPI) ERROR 127.0.0.1|127.0.0.1 - : com.pega.pegarules.pub.context.RequestorLockException
com.pega.pegarules.pub.context.RequestorLockException: Unable to synchronize on requestor H2AEC8BA0BFF4A714FB35499BAEF17009 within 120 seconds: (thisThread = http-apr-443-exec-6) (originally locked by = http-apr-443-exec-9) (finally locked by = http-apr-443-exec-9)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.getLockOnRequestor(PRSessionProviderImpl.java:1475)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1020)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:889)
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequest(EngineAPI.java:331)
at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.invoke(HttpAPI.java:829)

Thanks,
Prasenjit Karmakar

***Updated by moderator: Lochan to remove proprietary information***

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