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Gerald Sasaoka (GERALDHMSA)
HMSA

HMSA
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GERALDHMSA Member since 2013 15 posts
HMSA
Posted: January 12, 2017
Last activity: January 27, 2017
Posted: 12 Jan 2017 16:13 EST
Last activity: 27 Jan 2017 1:39 EST
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pr_sys_statusnodes pyIndexDirectory becomes NULL after upgrading from 717 to 722

After upgrading from 717 to 722 and restarting our application server we notice that the pyIndexDirectory has NULL in pr_sys_statusnodes table. Prior to restarting pyIndexDirectory was "X:\Program Files\Pega Systems\Index"

Upon restarting the server the value became: "X:\Program Files\Pega Systems\TempDir\PegaSearchIndex". On the Search landing page we see that Indexing has started. We cancel the index and changed the Search Index file directory back to original: "X:\Program Files\Pega Systems\Index". Doing Check of the rules, data, and work show indexes are good. The pr_sys_statusnodes pyIndexDirectory als has correct directory.

But every time the appliction server is restarted the pyIndexDirectory goes to NULL and the directory changes to the TempDir path.

Does anyone know why this is happening?

***Updated by moderator: Lochan to add SR details***

System Administration Support Case Created
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