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Gerg?T70 Member since 2016 22 posts
Saltech Consulting
Posted: 2 years ago
Last activity: 1 year 5 months ago
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Pulse not rendering HTML

Hi,

I am using pega 7.3 with an email listener configured to create cases of incoming emails. I have used the OOTB wizard to create these.

There is a possibility to prefer HTML format of the email when parsing the body. Pega attaches the email to the case and also creates a Pulse post. My problem is that in the pulse the raw HTML string is shown, without any formatting. Is there any OOTB way to fix this?

***Edited by Moderator Marissa to update SR Details***

Low-Code App Development SR Created
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