Posted: 30 Jun 2020 4:30 EDT Last activity: 30 Jun 2020 9:05 EDT
Purge and Archive Wizard shows no Work types
Hi , I am using Pega PRPC version 6.2 SP2. Currently, we are planning to create the Archival solution. As part of this, i am trying to use OOTB Purge/Archival Wizard but after selecting the Work pool in 1st form, the application is not displaying Work Types to select in the 2nd form.
I have tried to trace the OOTB activity which pega runs when submitted from screen1 but system doesn't show any error or clues on tracer.
Please suggest suitable steps if any debugging is possible here.
***Edited by Moderator: Pallavi to change content type from Discussion to Question***