Ashwani Kumar (AshwaniJha)
Tech Mahindra
Technical Lead
Tech Mahindra
AshwaniJha Member since 2013 5 posts
Tech Mahindra
Posted: June 30, 2020
Last activity: June 30, 2020
Posted: 30 Jun 2020 4:30 EDT
Last activity: 30 Jun 2020 9:05 EDT

Purge and Archive Wizard shows no Work types

Hi , I am using Pega PRPC version 6.2 SP2. Currently, we are planning to create the Archival solution. As part of this, i am trying to use OOTB Purge/Archival Wizard but after selecting the Work pool in 1st form, the application is not displaying Work Types to select in the 2nd form.

I have tried to trace the OOTB activity which pega runs when submitted from screen1 but system doesn't show any error or clues on tracer.

Please suggest suitable steps if any debugging is possible here.

***Edited by Moderator: Pallavi to change content type from Discussion to Question***  

Pega Platform 6.2 SP2 Case Management Financial Services Senior System Architect