Posted: 18 Aug 2017 14:30 EDT Last activity: 31 Aug 2017 15:16 EDT
Purge Archive Tool (WorkPool Empty) Error
I am trying to use the Purge/Archive Tool Wizard in PRPC 6.1 SP2. I am unable to proceed beyond the first screen because the WorkPool is empty and subsequently I cannot even proceed to next screen. Any ideas on what is wrong and how I can navigate to the next screen.
***Edited by Moderator Marissa to update categories***
As per your attachment, it looks like the Work Pool list box doesn't contain any Work Pools to select. Could you cross check if any errors occurring at back-end in logs or through tracer. Until unless you provide the Workpool and Name of your configuration you cant proceed to next step.