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MikeMiracle Member since 2015 5 posts
SANTANDER
Posted: 2 years ago
Last activity: 2 years 2 months ago
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pxAssignedUserName of Assign-Workliist not in sync with pyAssignedToOperator of pyWorkPage after GetNextWork

I use getNextWork button to pull the WO from a WorkBasket. The work is correctly getting assigned to user's worklist. But We have a section (from OOB RevisionManager) where WO(WorkObject) is listed and this section uses pyAssignedToOperator pyWorkPage property. As pxAssignedUserName and pyAssignedToOperator are not in sync , the UI section gives an impression that the WO(WorkObject) is still in WB(Workbasket) , despite it is moved to user's WL(WorkList).

Is this an expected situation ? Any help to fix this will be highly appreciated ?

Environment

Pega 7.2.2

FrameWork - Pega Marketing

Portal - Revision Manager

Cheers & Regards,

Mike Miracle

Case Management
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