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Bidyun Kundu (BidyunK5)
Tech Mahindra

Tech Mahindra
CA
BidyunK5 Member since 2015 30 posts
Tech Mahindra
Posted: August 22, 2020
Last activity: August 27, 2020
Solved

pxCommitDateTime and pxUpdateDateTime differs by 4 hours

Hi All,

We are having an issue where the pxUpdateDateTIme and pxCommitDateTime values are not matching. 

Scenario-

Case raised at 11:39 AM. Case resolved completed at 11:44 AM.

pxUpdateDateTime is 20200822T154438.672 GMT is in line with the time when the case was resolved i.e 11:44 AM Eastern time.

Whereas the pxCommitDateTime is 20200822T194413.677 GMT which is in the future at the time case was resolved. 19:44 GMT translates to 3:44 PM Eastern which is in the future when compared with the time case being resolved.

Any ideas will be appreciated.

 

Regards

Bidyun

 

Pega Platform Case Management Financial Services Lead System Architect