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scottw02 Member since 2013 9 posts
Wells Fargo
Posted: May 15, 2018
Last activity: August 3, 2018
Closed

pxCoveredCountOpen going negative

Hi,

We have a situation that has been going on since 6.2, and with the upgrade to 7.2.2, we were hoping it would be resolved, however, it is still happening... We have a situation where upon attempting to resolve a case, an error is displayed because pxCoveredCountOpen has gone negative... For example, -3. I am a but puzzled as to how pxCoveredCountOpen could go negative. I could not find anything about this issue on the PDN.

Thanks,

Scott

***Edited by Moderator Marissa to update platform capability tags***

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