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EngincanY Member since 2018 67 posts
Tekfen Holding
Posted: 1 year ago
Last activity: 1 year 4 months ago
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pxCreateAndManageWorkFromEmail fails while trying to implement email approval

Hi,

In order to use email approval utility, I have followed the steps described this link: https://community.pega.com/sites/default/files/help_v722/concepts/casemanagement/cm-enabling-case-creation-approval-email-tsk.htm

I can receive approval email and send the response. Then while I am tracing the email listener, I see this error;

Unable to open an instance using the given inputs: pxObjClass = "RULE-OBJ-FLOW", pyClassName = "**-**-**-Work-**", pyFlowType = "" 

Anybody can help me with that issue ?

Platform: 7.4

***Edited by Moderator: Pallavi to update platform capability tags***

Case Management Data Integration
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