Question3Replies59Views EngincanY Member since 2018 67 posts Tekfen Holding Posted: 1 year agoLast activity: 1 year 4 months ago Closed Solved pxCreateAndManageWorkFromEmail fails while trying to implement email approvalHi,In order to use email approval utility, I have followed the steps described this link: https://community.pega.com/sites/default/files/help_v722/concepts/casemanagement/cm-enabling-case-creation-approval-email-tsk.htmI can receive approval email and send the response. Then while I am tracing the email listener, I see this error; Unable to open an instance using the given inputs: pxObjClass = "RULE-OBJ-FLOW", pyClassName = "**-**-**-Work-**", pyFlowType = "" Anybody can help me with that issue ?Platform: 7.4***Edited by Moderator: Pallavi to update platform capability tags*** Case Management Data Integration ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoBharathKakaraparthi PEGA replied to EngincanYwhat is the flowType param configured in the listener. Accepted Solution Posted: 1 year agoEngincanY Tekfen Holding replied to BharathKakaraparthiThank you but actually I solved my problem. Although I can't clearly remember how I did, it might be changing service method or clearing parameters sent to pyCreateAndManageWorkFromEmail cause I don't need to create new item, just need tp update it. Posted: 1 year agoLochan_DV MOD replied to EngincanYThank you for the update! We have marked your post as Answered.