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Infosys Ltd
Posted: 2 years ago
Last activity: 2 years 2 months ago
pxUpdateOpName is not updated in work table when SLA reach Deadline
When the SLA reach's Deadline pxUpdateOpName is updated to System in pc_assign_worklist but not updated in worktable in Pega 7.1.
Please let me know suggestions to fix this.
***Updated by moderator: Lochan to update platform capability***
Posted: 2 years ago
Posted: 2 years ago
Hello,
I believe this is because the SLA has been configured on Assignment and not on WorkObject, you need both to be updated really ?
What are actions being performed on deadline ? Usually we resume flow pega OOTB will update those