Question5Replies517Views×Close popoverrajasekhar reddy (rajas843) accenture accenture IN View Profile rajas843 Member since 2017 4 posts accenture Posted: April 12, 2020Last activity: April 21, 2020Posted: 12 Apr 2020 0:59 EDTLast activity: 21 Apr 2020 2:13 EDT pyCommitError: A commit cannot be performed because a deferred save of instance DATA-ADMIN-OPERATOR-ID****** failed: code: <noneHi All,This issue was occured as soon as i create a case in QA and in Dev not happening, kindly can you help how to debug this issue. working in PegaV8.Thanks,Raj.***Edited by Moderator: Pallavi to update platform capability tags*** Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Posted: 9 months agoPosted: 12 Apr 2020 2:38 EDT×Close popoverVenkata Chalapathi Janapati (janav) PEGA Principal Technical Solutions Engineer Pegasystems Inc. IN View Profilejanav PEGA replied to rajas843Hi Rajas,Can you please provide the below to understand the root cause of the issue:1. Complete exception stack trace (Pega RULES log).2. Tracer output3. Clipboard structure for the failure DATA-ADMIN-OPERATOR-ID instance. You can please performing Re-Save operation once on the failed Operator data instance and see if the issue is remediated. Warm Regards,Venkat Posted: 9 months agoPosted: 13 Apr 2020 3:45 EDT×Close popoverrajasekhar reddy (rajas843) accenture accenture IN View Profilerajas843 accenture replied to janavHi Venkat,Thanks for your responseFacing internal access issues, will get back you once resolved. Regards,Raj. Posted: 9 months agoPosted: 12 Apr 2020 8:37 EDT×Close popoverPavan Kalyan Kanaparthi (kanap2) PEGA System Architect Pegasystems Inc. IN View Profilekanap2 PEGA replied to rajas843It may be because it was trying to save the Operator instance and the lock on that instance is not held. Could you please check if you are acquiring the lock before save. Posted: 9 months agoPosted: 13 Apr 2020 3:47 EDT×Close popoverrajasekhar reddy (rajas843) accenture accenture IN View Profilerajas843 accenture replied to kanap2Thanks for you response Kalyan, will check it. Posted: 9 months agoPosted: 21 Apr 2020 2:13 EDT×Close popoverrajasekhar reddy (rajas843) accenture accenture IN View Profilerajas843 accenture replied to rajas843Hi Venkat/KalyanFound reason for the issue, Access Role was empty, added below oneData-Admin-Operator-Id , Write Instances-5 and then issue gone.