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Mathan Santhosh Kumar (Mathan)
Customer Analytics Pvt Ltd
Technical Lead
Customer Analytics Pvt Ltd
IN
Mathan Member since 2014 11 posts
Customer Analytics Pvt Ltd
Posted: November 23, 2015
Last activity: December 10, 2015
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pyCommitError - only for specific Cases

Hi There, we are getting the pyCommitError ** there was a problem saving a instance of class : Error Code <none> SQL state <none> Message<none>.

while trying the save or submit the case. our app is based on CPM framework (6.3 SP1), and this error is getting faced only by few users / user's cases. We had validated the issue test environment but it looks fine there.

Please anyone advice me on this if you had faced the same issue and what you had done to solve this issue. also please give me the background of the issue why it throws only on few cases.

Thanks,

Mathan

Pega Customer Service Data Integration
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