Posted: 3 Jan 2018 3:18 EST Last activity: 9 Jan 2018 3:54 EST
pyCommitError when attempting to load Demo Screen Pops to simulate a phone call for updating a dialog
Hi there, am undertaking the Pega Customer Service for Commuications Foundation course via the Pega Academy. When trying to do the execrice on updating dialogs by a manager, I receive the following error:
** Cannot save instance of class History-OJYQN8-MyCSApp-Work-Grp2-Interaction; it belongs to fully exposed table pegadata.pc_History_OJYQN8_MyCSAp_3f390 in database PegaDATA, but the instance has properties which do not correspond to columns: pxLatitude , pxLongitude
Attached is a screen shot of the error and location of error. Any assistance would be appreciated.
***Moderator Edit: Vidyaranjan | Moved from PSC to Academy***
Sorry you are having issues completing the exercise. I could not reproduce your issue and from your screenshot it is not clear to me the steps you took that resulted in the error message. When I completed the steps in the exercise it worked for me. I have attached the steps with the screenshots that I got when I completed the steps. Please try to redo the steps with the further clarifications provided in my screenshots. If you still get the error please provide more details of the steps you took that resulted in the error.
Posted: 3 years ago
Posted: 9 Jan 2018 3:54 EST
Rajesh Thota (Rajthota)
Associate Business Process Architect
Try below steps to resolve the issue as outlined in the mesh:
When you get this error, identify the exact HISTORY class name in question. I do this by looking at the history record key in the error message, and seeing it's "History- OJYQN8-MyCSApp-Work " in this case: History-OJYQN8-MyCSApp-Work-Grp2-Interaction
Search for that name in the search gadget, and open up the "Database Table" instance associated with it (Data-Admin-DB-Table)
Note that the table is probably mapped to the same table mentioned in the error you see on your screen, like "pr_History_ OJYQN8-MyCSApp-Work-Grp2-Interaction "
Change that mapping field to "pc_history_work"
Save the database table rule
Click the "Test connectivity" button: it should open a new tab and say something like: "Class History- OJYQN8-MyCSApp-Work-Grp2-Interaction is mapped to table prpc72.pc_history_work in database PegaDATA."