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VijayV29 Member since 2017 7 posts
TCS
Posted: 5 months ago
Last activity: 5 months 2 weeks ago

PYID in D_CPMPortalContext is Spaces when a Case is closed using the X button.

We are using CSHC 7.1.4 for one of the Contact Center Application.We noticed that .pyid in D_CPMPortalContext is spaces whenever a Case or Interaction is closed using the X button.Is this because of any bug in Pega OOTB or is it working as designed ?

Pega Customer Service for Healthcare 7.1.4 Healthcare and Life Sciences
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