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AkashS1762 Member since 2016 26 posts
VirtusaPolaris
Posted: April 17, 2019
Last activity: April 17, 2019
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pyInteractionHistory is not loading

Hi,

When I am opening interaction history Configure->Decisioning->Monitoring->Interaction History in Pega 8.1.3, no record is loaded.

I can see below errors in the log file

"An error occured on executing the query for the report definition - There was a problem getting a list: code: 1013 SQLState: 72000 Message: ORA-01013: user requested cancel of current operation."

Why suddenly it is taking long time to load? Before that it was working fine.

Thanks,

Akash

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