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Lakshmi sai karuna Adiraju (LakshmisaikarunaA0617)
Cognizant Technology
Lakshmi sai karuna Adiraju
Cognizant Technology
IN
LakshmisaikarunaA0617 Member since 2019 2 posts
Cognizant Technology
Posted: March 29, 2021
Last activity: April 2, 2021

pyStatusWork new value is not showing when the old cases are open

Hi,

 I   have two cases in a case type  where the status is New.   Now I need to change the status to Resovled.  I wrote the standalone activity  by uisng obj-open by handle and used property-set method and set the .pyStatusWork  to "resovled". When I run the activity in  clipboard it is showing the both status new one and updated one for pyStatusWork field. but  when i open the  instance from the casetype ,it still showing to  NEW instead of "resolved" . Version 8.5 pega is used.

Could any one help me how to  troubleshoot this issue.

 

***Edited by Moderator Marissa to change type from Pega Academy to Product, update Product details and Platform Capability tags****
Pega Platform 8.5 Case Management