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Suresh4347 Member since 2017 81 posts
Accenture
Posted: 3 years ago
Last activity: 3 years 7 months ago
Closed

Queries on sending notification

1. how to send the notifications?

as my knowledge we can send the notifications through assignments and agents? is it right or wrong can anyone help me?

2. where we maintain the email accounts?

3.which one is done the case creation, perform, review and the close the case in case management?

4. can we send the text messages through agents?as my knowledge we can send the text messages through assignments also?is it correct or wrong?

***Updated by moderator: Lochan to add Categories; edit title***

Case Management
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