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voon keong lum (voonkeongl)
Kelly Services Malaysia Sdn. Bhd.

Kelly Services Malaysia Sdn. Bhd.
MY
voonkeongl Member since 2017 12 posts
Kelly Services Malaysia Sdn. Bhd.
Posted: May 23, 2018
Last activity: July 30, 2018
Posted: 23 May 2018 13:58 EDT
Last activity: 30 Jul 2018 1:51 EDT
Closed

Question about ECS (Enterprise Class Structure)

The question goes like this

"A company sends a standard email when a case is created. In which layer of the Enterprise Class Structure do you apply the email correspondence?"

1) Implementation

2) Enterprise

3) Division

What would be the correct answer?

Pega Academy
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