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voon keong lum (voonkeongl)
Kelly Services Malaysia Sdn. Bhd.

Kelly Services Malaysia Sdn. Bhd.
MY
voonkeongl Member since 2017 12 posts
Kelly Services Malaysia Sdn. Bhd.
Posted: May 23, 2018
Last activity: July 30, 2018
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Question about ECS (Enterprise Class Structure)

The question goes like this

"A company sends a standard email when a case is created. In which layer of the Enterprise Class Structure do you apply the email correspondence?"

1) Implementation

2) Enterprise

3) Division

What would be the correct answer?

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