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John Wallace (wallj1)
PEGA
System Architect
Pegasystems Inc.
US
wallj1 Member since 2015 6 posts
PEGA
Posted: September 3, 2019
Last activity: September 6, 2019
Posted: 3 Sep 2019 12:19 EDT
Last activity: 6 Sep 2019 4:17 EDT
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Question About KPI's on Proposition Groups/Offer

I'm currently working through the lesson titled "Show me how to display an offer on a website".

While configuring the group, lesson mentions choosing metrics that will be tracked.

My question is "Why, either from a business or technical perspective, would we not want to choose all metrics?"

My assumption is that at scale, this has something to do with system load, or size of retained records, but if that is the case, are there any best practices around how many metrics can be tracked before issues are encountered, and if they are, how are they mitigated?

Thanks in advance.

Pega Academy
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