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Ravi Kumar Pisupati Member since 2015 74 posts
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Posted: 2 years ago
Last activity: 2 years 11 months ago
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Question on Docusign integration

Hi

We are going to start working on Docusign integration but before that we started building a POC on this functionality using a demo id in Docusign site. I just simply created a sample flow with a sample PDF attachment after creating a case and called the smart shape for Docusign integration. Took care of all the necessary config changes for Docusign using those 3 DT's and all. Before running the flow, I ran the envelope specific DT to see REST API call to Docusign and was successful too. But the problem is like when I ran the flow I was getting request timeout exception in the envelope clipboard page and also an exception saying that Integrator key is disabled or some err is coming. Is this error or exception is due to that I am using demo id instead of production id in Docusign? Can someone pls help me on why I am getting the request timeout while sending the PDF from the flow?

Thanks,

Ravi Kumar Pisupati

Low-Code App Development Dev/Designer Studio Data Integration
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