Posted: 26 Jan 2020 5:51 EST Last activity: 2 Jun 2021 7:35 EDT
Question on Pega marketing behaviour
Our application uses Pega version 7.3.1 and PM 7.31 . We have changed volume constraint in lower environment and deployed them in higher environments which was reflecting correctly in Ruleform UI. However, when campaign runs, its not picking value mentioned in volume constraint.
For Example, maximum volume constraint defined in volume constraint is 10000. But it is not restricting the offer to 10000, instead system allowing 50k offers.
Please note : System is always expected that volume constraint to be checked out and checked-in.
Is this expected marketing behaviour? if its know issue, is there hotfix available for this issue?
Same issue happening for output db template and segments too
***Edited by Moderator: Pooja Gadige to add platform capability tag***