Question
Question on Work group of a manager in the organizational structure
when we are defining the organization structure, what would be Manager work group?
should it be the same work group that his/her team members are in?
if Yes, then lets say a person is a manager for 2 or more work groups then where should we keep the manager?
if No, then we will have to create a new work group for manager.
Also regarding the work basket,
A Work basket can be pointed to one Work group.
what if we wanted to give access to the work basket to 2 or more work groups?
should we combine all the work groups? OR how to handle this?
Hi
Find below my inputs on your queries :
>> what would be Manager work group ?
A work group identifies a user who is a supervisor and a set of workers and workbaskets that report to that supervisor. So it will be the same as its reportees.
>> A person is a manager for 2 or more work groups then where should we keep the manager
You can add multiple workgroups for single operators. Go to operator id form and under work tab you will see the option to define multiple workgroup.
>> we wanted to give access to the work basket to 2 or more work groups
On the same line, you can configure multiple workgroups with same workbasket . There should not be any issues.