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Nilesh Paste (PasteNilesh)
TATA Consultancy Services Ltd
Nilesh Paste
TATA Consultancy Services Ltd
US
PasteNilesh Member since 2013 2 posts
TATA Consultancy Services Ltd
Posted: February 20, 2017
Last activity: February 24, 2017
Posted: 20 Feb 2017 13:17 EST
Last activity: 24 Feb 2017 4:08 EST
Closed

Queue For Agent Configuration.

Hi,

I am trying to use queue for agent activity.

For this i have called called queueforagent method in my activity with pyWorkPage as my steppage.

After running this activity item moves to Queue with Scheduled Status.

However, i tried configuring agents in different mode , traced it and facing following issue.

1.For Standard agent.

Item gets pick up from queue it calls (EstablishContext) actvity , but it Agent actvity doesn't get triggered.

With AQM checked item moves to broken queue and when unchecked item gets remove from queue.

2.For Advanced Agent.

Agent Activity gets triggered, but items doesn't get picked from queue.

Pega Version 7.1.6.

Please let me know if anyone has idea on this.

Thanks,

Nilesh

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